Request deletion in your account
Open Perinkle Partner → Settings → Account & data deletion. Confirm that you want your entire partner account, linked seller store and eligible personal data permanently deleted. You can request this during onboarding without paying a registration fee.
If you cannot access your account
Email Perinkle Private Limited from your registered partner email address. Include your business name and partner or application reference, if available, and say that you want your Perinkle Partner account and associated personal data deleted.
You do not need to install the app or sign in to start an email request. If you cannot use your registered email, explain this in your message so that the team can help verify account ownership. Do not send passwords, OTPs, UPI PINs or full payment-card details.
Request closure inside the app
Open Perinkle Partner, go to Settings and choose Close salon account or Close salon & seller account. Confirm the request to send it for review. For both roles, use the entire partner-account option; closing only the seller role leaves the salon account open.
Your in-app deletion request includes eligible personal data; a separate email is not required. Uninstalling the app does not delete your account.
What happens next
We aim to complete deletion within 30 days and confirm completion through your registered contact channel. Deletion permanently removes your account profile and eligible personal data. The team verifies account ownership and resolves outstanding bookings, product orders, refunds, disputes or settlements before completing account closure. Your request covers the partner account and associated personal data; you can also specify particular data you want deleted or corrected.
Records that may need to be retained
Some transaction, payment, settlement, tax, audit, fraud-prevention and dispute records may need to be retained after closure for applicable legal and accounting obligations. Retention depends on the record and the obligation involved. Ask the privacy team to explain any information that must be retained and the applicable retention period for your request.
Read the Partner Privacy Policy for the information Perinkle processes and the reasons for doing so. You can contact grievance@perinkle.in to escalate an unresolved privacy request.