1. Agreement and eligibility
By applying for or using a Perinkle Partner account, you confirm that you are at least 18, are authorised to represent the business, and accept these terms. Information and documents submitted to Perinkle must be accurate, current and lawfully provided.
2. Application and approval
Submitting an application does not guarantee approval. Perinkle may request further information, verify records and approve, reject, pause or withdraw access where verification, safety, quality, legal or marketplace requirements are not met.
3. One-time registration fee
The applicable registration fee is disclosed before application submission and becomes payable only after approval. The amount quoted with the application remains associated with that application. Payment is collected securely through Razorpay, and workspace access unlocks only after Perinkle verifies the captured payment or authorises a waiver. Once paid, the one-time registration fee is non-refundable, except for duplicate or failed-payment debits and refunds expressly required by applicable law.
Cancellation and refund eligibility for this fee is described in the Partner Cancellation & Refund Policy. Digital fulfilment timing is described in the Partner Fulfilment Policy.
4. Account responsibility
Keep passwords and OTPs confidential, use the account only for the approved business, maintain accurate contact and bank details, and report suspected unauthorised access promptly. A partner is responsible for activity performed through its authorised account.
5. Salon and seller responsibilities
- Keep services, prices, availability, staff, products, stock, tax information, pickup and fulfilment details accurate.
- Honour accepted bookings and orders and communicate professionally with customers.
- Maintain licences, registrations and tax compliance applicable to the business and its offerings.
- Protect customer information and use it only for the relevant booking, order, support or lawful business purpose.
- Do not manipulate reviews, payments, refunds, promotions, availability, settlement records or platform security.
6. Payments, commission and settlements
Applicable commission, GST on platform fees, withholding or collection required by law, refunds, logistics adjustments and the final partner net amount are shown in relevant transaction records. Earnings become settlement-eligible only after the applicable completion, delivery, hold, return and dispute conditions are satisfied.
7. Listings, content and intellectual property
You retain ownership of business content you lawfully provide and grant Perinkle permission to host, reproduce, format and display it for operating and promoting the marketplace. Do not upload content that infringes another person’s rights or is misleading, unlawful or unsafe.
8. Suspension and closure
Perinkle may restrict listings, hold affected settlements, suspend features or close an account for material breach, fraud, repeated fulfilment failure, safety concerns, unlawful activity or legal requirements. Account closure does not remove payment, tax, refund, dispute or other obligations that arose earlier.
9. Changes, law and support
Perinkle may update these terms as the partner service changes. Material updates will be communicated through an appropriate channel. These terms are governed by Indian law, subject to mandatory rights and the jurisdiction applicable under law.
Questions can be sent to support@perinkle.in.