perinklePARTNER
Onboarding payments

The registration fee is non-refundable.

You can withdraw before paying. Once paid, the one-time registration fee is final, except for duplicate or failed-payment debits and refunds required by law.

These pages apply to salon and seller partners using partner.perinkle.in.

1. Cancelling an application

You may ask Perinkle to withdraw a pending partner application before approval by emailing support from the registered address. No registration fee is collected with the initial application.

2. Cancelling before payment

After approval, you can decide not to proceed and leave the Razorpay checkout without completing payment. The workspace will remain locked and no fee will be charged by Perinkle.

3. Non-refundable registration fee

Once successfully paid, the one-time partner registration fee is non-refundable. The fee covers application verification, business onboarding, account provisioning and access setup. It will not be refunded because the partner changes its plans, does not use the workspace, closes the business, submits incorrect information or later loses access because of a breach.

4. Payment corrections and legal exceptions

The following are payment corrections or mandatory exceptions, not cancellations of the registration fee:

  • a duplicate capture of the same registration fee;
  • a debit for a payment that failed and was not automatically reversed by Razorpay or the bank; or
  • a refund expressly required under applicable law.

5. How to report a payment exception

Email support@perinkle.in from your registered partner email and include:

  • business name and partner/application reference;
  • Razorpay payment ID and payment date;
  • the duplicate, failed-debit or legal exception being reported; and
  • supporting bank or payment screenshots where relevant, with sensitive credentials hidden.

6. Review and correction timing

Perinkle will verify the gateway and onboarding records before communicating the result. When a correction or legally required refund is approved, it is returned to the original payment method through Razorpay. The time for the credit to appear depends on Razorpay, the bank and the payment method; Perinkle cannot credit it to a different person or unrelated account.

7. Failed payments and disputes

Do not pay again immediately if the account was debited but the partner page did not confirm payment. Refresh the application status and contact support with the payment reference so that Perinkle can verify it. Raising a bank dispute does not remove any valid outstanding obligation and may pause account access while the payment is investigated.