1. Scope
This policy applies to salon and seller applications, partner accounts, the Perinkle Partner website and app, onboarding payments, bookings, product orders, settlements, support and related business operations.
2. Information we collect
Depending on the partner role and features used, Perinkle may process:
- Business, owner and authorised-representative details, including contact information and business addresses.
- Verification documents and identifiers such as Aadhaar, PAN, GSTIN, GST enrolment details, Udyam records and bank proof.
- Salon profiles, services, prices, schedules, staff details, images, product catalogues, stock, pickup and fulfilment information.
- Booking, order, settlement, payout, cancellation, refund and support records.
- Payment references and payment status supplied by Razorpay. Perinkle does not store complete card, UPI PIN or banking authentication credentials.
- Sign-in, device, browser, IP address, security, error and activity information used to operate and protect the platform.
3. Why we use information
We use partner information to review applications, verify businesses, activate workspaces, process onboarding payments, publish approved listings, support customer transactions, calculate settlements, prevent fraud, resolve disputes, provide support, improve services and meet legal, tax and accounting duties.
4. Sharing and service providers
Relevant information may be shared with customers, payment providers such as Razorpay, Firebase and cloud service providers, logistics providers, professional advisers, auditors and government authorities where necessary and lawful. Public salon, service, seller and product information is visible to customers as part of the marketplace.
Perinkle does not sell partner personal data as a standalone product.
5. Retention and security
Records are retained for as long as needed for the partner relationship and for applicable tax, payment, audit, fraud-prevention, dispute and legal obligations. We use access controls, encrypted transport, authentication controls and operational monitoring, but no online system can guarantee absolute security.
6. Your choices
Partners can correct many business details inside the workspace. For access, correction, deletion, consent withdrawal or account-closure requests, contact us from the registered email address. Some transaction and compliance records may need to be retained even after closure.
7. Contact
Privacy requests: privacy@perinkle.in. Formal grievances: grievance@perinkle.in. General partner help: support@perinkle.in.